FAQs

How can we help?

What makes Canine12™ Hip & Joint Health different from other joint supplements?

Canine12™ uses a multi-pathway approach - combining structural proteins (Glucosamine, Chondroitin, MSM) with inflammation-supporting botanicals (Curcumin 95%, Chinese Skullcap, Boswellia) and omega-rich Green Lipped Mussel for lubrication.

All ingredients are present at clinically relevant doses, and none are hidden behind proprietary blends.

Is this supplement suitable for all dogs?

Yes. The formula is designed for dogs of all breeds and life stages over 6 months of age.

It's ideal for large and senior dogs, but can also be given to younger dogs proactively to help maintain healthy joints and mobility.

How long does it take to see results?

Results vary by dog, age, and activity level. While some owners notice improvements in movement and comfort within 4–6 weeks, optimal results are typically observed after 8–12 weeks of consistent use (just like with human supplements).

Can this be used alongside other supplements or medications?

Yes - Canine12™ Hip & Joint Health is safe to use alongside most other supplements and medications.

However, it's always best to consult a veterinarian before introducing new supplements, especially for dogs currently taking prescription anti-inflammatories or anticoagulants.

Are there any side effects?

When given as directed, side effects are rare. In some cases, mild tummy upset may occur if the supplement is given on an empty stomach. Feeding with meals can help minimize this risk.

Is it safe for long-term use?

Yes. The formula is intended for daily, ongoing use to help maintain joint health and comfort.

All ingredients are safe for continuous administration and manufactured under NASC and GMP standards.

Can this supplement be used for dogs with sensitive stomachs or allergies?

Canine12™ Hip & Joint Health contains no corn, wheat, soy, or artificial preservatives.

However, it does contain shellfish (from Green Lipped Mussel) and fish oil, so it should not be used in dogs with known shellfish or fish ingredient allergies.

Where is it made?

Proudly made in the USA in a GMP-certified, FDA-registered facility using domestic and globally sourced ingredients.

Why is Chinese Skullcap included?

Chinese Skullcap is a clinically studied botanical that helps maintain a normal inflammatory balance for joint comfort - one of the key differentiators in our formula.

Can I give this to my cat?

No. Canine12™ products are formulated exclusively for dogs - and cats have their own opinions about everything, including supplements)

This one's for dogs only - because, well… dogs deserve better.

What makes Canine12™ Advanced Multivitamin different from other multivitamins?

Canine12™ focuses on clinical integrity and clean formulation - using research-backed doses of vitamins, minerals, amino acids, and omega-3s without unnecessary fillers.

Each nutrient serves a defined purpose, with transparent labeling and clear dosing for dog
parents who value science and simplicity.

Is this supplement suitable for all dogs?

Yes. The formula is suitable for dogs of all breeds, sizes, and life stages over three months of age.

It’s ideal for both active and senior dogs, and safe for long-term daily use as part of a balanced wellness routine.

How long does it take to see results?

Results vary depending on diet, age, and lifestyle. Most owners notice improvements in coat shine, energy, and overall vitality within 4-6 weeks, with more consistent results after 8-12 weeks of regular use (just like with human supplements).

Can this be used alongside other supplements or medications?

Yes. It can be safely combined with other Canine12™ supplements, including Advanced Hip & Joint Support. 

All formulations are designed to complement one another without nutrient overlap or excess.

Are there any side effects?

Side effects are rare when given as directed. Some dogs may experience mild tummy upset if introduced too quickly.

Feeding after a meal and following the recommended amount per weight helps minimize this risk.

Is it safe for long-term use?

Yes. Canine12™ Advanced Multivitamin is formulated for daily, continuous use to support consistent wellness. 

All ingredients are compliant with NASC standards and tested for quality, purity, and safety.

Can this supplement be used for dogs with sensitive stomachs or allergies?

Yes - the formula contains no corn, wheat, soy, or artificial preservatives. 

However, it does contain fish and whey ingredients, so it should not be given to dogs with known sensitivities to these ingredients.

Where is it made?

Proudly made in the USA in a GMP-certified, FDA-registered facility using domestic and globally sourced ingredients.

Why does it include omega-3s from Norwegian salmon oil?

Omega-3s (EPA and DHA) are essential for healthy skin, coat, heart, and cognitive function.

Dogs cannot produce these fatty acids efficiently on their own, making supplementation through clean, traceable marine sources essential for optimal wellness.

Can I give this to my cat?

No. Canine12™ products are formulated exclusively for dogs - and proudly so.

Cats have their own opinions about everything (including supplements), but this one’s not for them. This chew is for dogs only - because, well… dogs deserve better. 

How can I track my order?

Once your order's on the way, you'll get an email with a tracking link so you can follow it from our pack to your porch.

You can also log into your account at canine12.com anytime to check the status of your shipment.

Still have questions? Our team's happy to help - just email support@canine12.com with your order number.

Is this supplement suitable for all dogs?

We get your orders out fast (because dogs don't like waiting). If you need to make a change, reach out to support@canine12.com as soon as possible and we'll do our best to catch it before it ships.

Once an order has shipped, we're unable to accept returns or cancellations for safety reasons - but if something isn't right, please get in touch. Our team will always do their best to make it right.

When will my order ship?

Orders placed before 12 PM ET on business days usually ship the same day.

Orders placed after that time, on weekends, or on holidays will ship the next business day.

Expedited shipping is available at checkout - just note that express deliveries don't go out on weekends.

How long will it take for my order to arrive?

Typical delivery times:

• Standard Shipping: 2–6 business days

• Priority Shipping: 2–3 business days

• Express Shipping: 1–2 business days (excluding weekends)

You'll receive tracking updates by email once your order ships so you can keep an eye on your dog's incoming goodies.

How does the 100 Day Money Back Guarantee work?

We stand by our chews - and we stand by your dog's happiness.

If you're not completely satisfied within 100 days, just let our team know - no need to send anything back. We'll make it right with a replacement or refund.

We call it our Better Guarantee - because every dog deserves better, period.

What's your return or refund policy?

Because our supplements are edible, we can't accept returns once a product has left our facility - it's all about keeping every batch safe and uncontaminated for the dogs who deserve better.

If your order arrives damaged, defective, or you're not completely happy with your experience, please email support@canine12.com.

Our team will review the issue and make it right - whether that means a replacement, credit, or refund. We're here to help, always.

Can I pause, delay, and adjust my subscription delivery schedule?

Absolutely. You'll get an email before each shipment with a link to skip, change, or delay your next order.

Need extra help? Our team's always happy to assist - just email support@canine12.com.

We designed subscriptions to be flexible, not frustrating.

Where do you ship?

Right now, we ship anywhere in the United States.

We're working on expanding to more regions soon - because dogs everywhere deserve better.

My package says "delivered," but I don't see it. What do I do?

Sometimes carriers mark packages as delivered a little early (we know, it's annoying). Give it 24 hours and check around mail areas, neighbors, or building lobbies.

If it's still MIA, email support@canine12.com and we'll help sniff it out.

  • Choose your dog’s dose of daily wellness

    Pick the supplement that best supports your dog’s needs - from joint health to overall wellness.

  • Delivered to your door

    Your dog’s daily chews arrive right when you need them. Enjoy subscriber perks like savings, surprise gifts, and speedy delivery.

  • Stay flexible

    We know life changes - your plan can, too. Update, pause, or cancel anytime. No commitment, just consistent daily care for your dog.

Need help?

Our team’s always here to help.

Whether you’ve got a question about your plan, need advice choosing the right supplement, or just want to say hello - we’d love to hear from you.

Email us: support@canine12.com